Learnable Privacy Policy

Effective date: March 3, 2026
Last updated: March 3, 2026
Business name: xerosoft
Contact email: support@xerosoftstudio.com
Website: https://xerosoftstudio.com

This Privacy Policy explains how Learnable ("the App", "we", "us", "our") collects, uses, stores, and shares your information when you use our mobile application and related services.

1. Information We Collect

We collect the following categories of data depending on how you use the App:
- Account information: username, email address, password hash, paid/free account status, and login/session preferences.
- Device and app information: device install ID, device name, platform, app version, linked device records, and basic technical diagnostics.
- User content: text you provide, OCR-extracted text from images, quizzes, quiz answers, summaries, and related metadata.
- Monetization data: rewarded ad events/credits and Google Play purchase verification data (such as product ID, purchase token, order metadata).
- Error and performance logs: error messages, stack traces, context, and diagnostic metadata to help us fix issues.
- Notifications metadata: local notification state related to processing and sync events.

2. How We Use Information

We use information to:
- Provide core app features (quiz generation, summaries, OCR-based study flows).
- Authenticate users and manage account/device linking.
- Process and verify premium purchases and manage paid access.
- Serve ads and reward ad-based credits for eligible users.
- Sync selected content between device and cloud account.
- Detect, investigate, and fix crashes, failures, and abuse.
- Send operational notifications (for example, sync failures or task completion).

3. Local Processing and Storage

Core AI processing can run on-device. Your quizzes and summaries are saved locally first. Depending on your account tier and sync settings, selected content may also be synced to our backend.

If your device is offline, some events (such as logs or sync updates) may be queued and sent later when connectivity is available.

4. Cloud Sync Behavior

- Paid users: content may auto-sync and can also be synced manually.
- Free users: content sync is user-selected and limited by free-tier rules in the app.
- Deleting synced content locally may also delete the corresponding cloud copy when sync runs.

5. Third-Party Services

We use third-party providers to support app functionality:
- Google Play Billing for in-app purchase processing and purchase verification.
- Google AdMob for ad delivery and rewarded ad flows.
- Platform services (Android/iOS) for notifications and permissions.

These providers may collect data under their own privacy policies.
Google Privacy Policy: https://policies.google.com/privacy

6. Legal Bases (Where Applicable)

Depending on your location, we process personal data based on:
- Performance of a contract (providing app functionality you request).
- Legitimate interests (security, diagnostics, fraud prevention, reliability).
- Consent (where required, including certain permissions and ad settings).
- Legal obligations (tax, accounting, compliance, lawful requests).

7. Data Retention

- Account records are retained while your account is active.
- Synced quizzes/summaries are retained until deleted by you, removed by account action, or removed under our retention rules.
- Error and diagnostic logs are retained for up to 2 months unless longer retention is required for security or legal reasons.

8. Data Sharing

We do not sell personal information. We may share data only as needed to:
- Operate the App through service providers.
- Verify purchases and deliver monetization features.
- Comply with legal obligations or enforce our terms.
- Protect rights, safety, and platform integrity.

9. Security

We use reasonable technical and organizational safeguards to protect personal data. No method of transmission or storage is 100% secure, so absolute security cannot be guaranteed.

10. Your Choices and Controls

- Manage permissions (camera, notifications, battery settings) in device settings.
- Choose whether to keep your account logged in.
- Manage synced content and trigger manual sync from app settings.
- Use in-app controls to delete local content.

11. Account and Data Deletion

You may request account deletion and deletion of related synced data by contacting us at support@xerosoftstudio.com or via in-app account controls (if available).

Account deletion can be requested via support@xerosoftstudio.com.

12. Children's Privacy

The App is not directed to children under 13 (or under the minimum age in your region) unless explicitly stated in your store listing and policy configuration. If you believe a child provided personal data unlawfully, contact us so we can delete it.

13. International Transfers

If you access the App from outside the country where our systems are hosted, your data may be transferred to and processed in other countries with different data protection laws.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version and update the "Last updated" date.

15. Contact Us

xerosoft
Email: support@xerosoftstudio.com